Privacy Policy
Last updated: January 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Delivery addresses and location information
- Payment information (processed securely through Square)
- Vehicle information for fuel delivery
- Account preferences and communication settings
Usage Information
We automatically collect certain information about your use of our services:
- Device information and browser type
- IP address and location data
- Usage patterns and preferences
- Service performance and error logs
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our fuel delivery services
- Process payments and manage your account
- Schedule and coordinate fuel deliveries
- Communicate with you about your orders and account
- Improve our services and customer experience
- Comply with legal obligations and safety requirements
- Send promotional communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our services (payment processing, delivery logistics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Emergency Situations: To protect the safety of our customers, employees, or the public
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing through Square, and regular security assessments.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal information
- Update or correct inaccurate information
- Delete your account and associated data
- Opt-out of promotional communications
- Request data portability
To exercise these rights, please contact us at info@fueldropper.com.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus applicable legal retention periods.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
FuelDropper
Email: info@fueldropper.com
Phone: (601) 335-4031
Service Area: Hattiesburg, MS and Surrounding Areas