Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using FuelDropper's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
FuelDropper provides on-demand fuel delivery services to customers in Hattiesburg, MS and surrounding areas. Our services include:
- Scheduled fuel delivery to customer-specified locations
- Emergency fuel delivery services
- Fleet fueling services
- Subscription-based delivery plans
3. User Responsibilities
Account Information
- Provide accurate and complete information when creating your account
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
- Update your information as needed to ensure accurate service delivery
Delivery Requirements
- Ensure safe and legal access to your vehicle at the delivery location
- Provide accurate vehicle information and fuel specifications
- Be present or designate an authorized representative during delivery
- Comply with all local, state, and federal regulations regarding fuel storage and handling
4. Payment Terms
Payment is due at the time of service delivery. We accept major credit cards and debit cards processed through Square.
- All prices include applicable taxes and fees
- Subscription customers are billed according to their selected plan
- Failed payments may result in service suspension
- Refunds are processed according to our refund policy
5. Service Availability and Limitations
Service availability is subject to the following conditions:
- Weather conditions and safety considerations
- Local regulations and permit requirements
- Fuel availability and supply chain factors
- Operational capacity and scheduling constraints
- Geographic service area limitations
We reserve the right to refuse service in situations that may pose safety risks or violate applicable regulations.
6. Safety and Liability
Safety Requirements
- Customers must ensure a safe delivery environment
- No smoking or open flames during fuel delivery
- Vehicles must be turned off during fueling
- Customers must follow all safety instructions from delivery personnel
Limitation of Liability
FuelDropper's liability is limited to the cost of the fuel delivered. We are not liable for indirect, incidental, or consequential damages. Customers are responsible for ensuring their vehicles are compatible with the fuel type ordered.
7. Cancellation and Refund Policy
Order Cancellation
- Orders can be cancelled up to 2 hours before scheduled delivery time
- Emergency deliveries may have different cancellation terms
- Cancellation fees may apply for last-minute cancellations
Refunds
- Refunds are processed for cancelled orders within the cancellation window
- Service issues will be addressed on a case-by-case basis
- Refunds typically process within 3-5 business days
8. Intellectual Property
All content, trademarks, and intellectual property on this website and service are owned by FuelDropper or our licensors. Users may not reproduce, distribute, or create derivative works without express written permission.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your personal information.
10. Prohibited Uses
You may not use our service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
11. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including but not limited to a breach of the Terms.
12. Governing Law
These Terms shall be interpreted and governed by the laws of the State of Mississippi, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of Mississippi.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
FuelDropper
Email: info@fueldropper.com
Phone: (601) 335-4031
Service Area: Hattiesburg, MS and Surrounding Areas